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Refund Policy
Last updated: June 30, 2026
We want Podcast Multicam Studio to be useful and reliable for video editors. If the plugin does not work on your system, please contact us so we can help.
1. 7-Day Refund Guarantee
We offer a 7-day refund guarantee if:
- The plugin does not work on your system.
- You contact us within 7 days of purchase.
- You provide enough information for us to understand the issue.
- We are unable to help resolve the issue.
2. Non-Refundable Cases
Refunds are generally not provided for:
- Change of mind after purchase.
- Using the plugin for a completed project and then requesting a refund.
- Buying the wrong product without contacting support.
- Failure to read the product description or system requirements.
- Unsupported Adobe Premiere Pro versions or unsupported systems.
- Attempting to use one license on multiple devices beyond the allowed activation limit.
- License sharing, abuse, fraud, chargebacks, or violation of the Terms of Service.
3. License Deactivation
If a refund is approved, your license key may be deactivated and you must stop using the plugin.
4. How to Request a Refund
To request a refund, contact:
info@multicamautoedit.pro
Please include:
- Your purchase email
- Your order number, if available
- A short explanation of the issue
- Your operating system
- Your Adobe Premiere Pro version
- Any screenshot or error message that helps us troubleshoot
5. Processing Time
Approved refunds are processed through the original payment method. The time it takes for the refund to appear on your statement depends on the payment processor, card issuer, bank, and country.
6. Final Decision
We reserve the right to approve or deny refund requests if there is evidence of abuse, fraud, repeated refund requests, completed project usage, license sharing, or violation of the Terms of Service.